CANCELLATION POLICY
AT RED RUSH ADVENTURE PARK, WE UNDERSTAND THAT PLANS MAY CHANGE. OUR CANCELLATION POLICY ENSURES A FAIR PROCESS FOR ALL CORPORATE BOOKINGS:
1. CANCELLATION & REFUND:
- CANCELLATIONS MADE 5 DAYS OR MORE BEFORE THE EVENT DATE: 100% REFUND.
- CANCELLATIONS MADE 3 DAYS BEFORE THE EVENT DATE: 50% REFUND
- CANCELLATIONS MADE LESS THAN 48 HOURS BEFORE THE EVENT DATE: NO REFUND.
- rEFUND AMOUNT WILL TAKE 3 TO 5 WORKING DAYS
2. RESCHEDULING:
- RESCHEDULING REQUESTS MADE AT LEAST 5 DAYS PRIOR TO THE EVENT ARE SUBJECT TO AVAILABILITY
- RESCHEDULING WITHIN LESS THAN 5 DAYS WILL BE CHARGED A 20% REBOOKING FEE
3. NO-SHOW POLICY:
- IF A GROUP DOES NOT SHOW UP ON THE EVENT DAY WITHOUT PRIOR NOTICE, THE
BOOKING AMOUNT WILL BE NON-REFUNDABLE.
4. WEATHER CONDITIONS:
- IN CASE OF EXTREME WEATHER CONDITIONS OR UNFORESEEN CIRCUMSTANCES, WE
WILL OFFER A RESCHEDULING OPTION OR A FULL REFUND AT OUR DISCRETION.
5. FORCE MAJEURE:
- RED RUSH ADVENTURE PARK RESERVES THE RIGHT TO CANCEL AN EVENT DUE TO UNFORESEEN CIRCUMSTANCES. IN SUCH CASES, A FULL REFUND OR RESCHEDULING WILL BE PROVIDED.
FOR ANY CANCELLATION OR RESCHEDULING REQUESTS, PLEASE CONTACT OUR TEAM AT 773 773 88 66
